Apprentice Property Manager – Metta Property

Job Title: Apprentice Property Manager

Employer: Metta Property Management Ltd

Location: Westcliff-on-Sea

Weekly Salary: £161.25

Qualification: Level 3 Business Administration

 

To assist the senior Property Manager with administration on the managed properties to ensure the smooth running of the Property Management department. To provide a professional service at all time when representing the company, Metta Property Management.

Roles & Responsibilities
  • Maintain a professional and welcoming presence at the office unless called away on other duties
  • To be a positive representative of Metta Property Management at all times
  • Build a good working relationship with both residents and clients of the company

Administration

  • To deal with administrative matters relating to the management of the managed properties
  • To work closely in co-operation with the property manager, keeping them well informed of issues that affect their portfolio
  • To provide weekly reports in relation to managed properties with regards to outstanding issues
  • To assist the Property Manager with regards to the implementation of new or revised procedures as and when required
  • To upload contractor invoices, once approved and keep the database in an orderly fashion

Communication

  • To answer enquiries by telephone and email
  • To attend site meetings with the Property Manager as and when required
  • To ensure that the highest levels of customer care and service are maintained at all times
  • To remain courteous at all times

Contractors

  • To instruct contractors to carry out remedial work as and when necessary and with regard to instructions from Senior Property Manager
  • To oversee the operation of all service contracts relating to managed properties and liaise with the Senior Property Manager with regards to their effectiveness

Minute Taking

  • To take minutes for AGMs, Directors meetings etc.

Health and Safety

  • To report any ‘near misses’ to line manager
  • To liaise with Health and Safety consultants in relation to Fire Risk reports carried out at managed properties and create appropriate logs with regards to work required
  • To action health and safety issues appropriately with regards to the reports carried out and in consultation with the Senior Property Manager

Reporting & Records

  • To make written note of issues
  • To monitor and review all logs and systems or record keeping
Working Hours

Monday – Friday

Expected Duration

15 months

Skills
  • Competent at Excel
  • Good level of written and verbal English
  • Good telephone manner
  • Experience with social media is desirable
Personal Qualities
  • A good level of English spelling and grammar
  • Accuracy and attention to detail
  • The ability to use your own initiative but also know when matters need to be referred to a supervisor
  • Enthusiasm, reliability and flexibility
Qualifications
  • 5 GCSE’s or equivalent qualifications at grade B/6 or above
  • Full clean driving license is desirable but not essential
About the Employer

Metta Property Management is an Ethical company regulated by Royal Institution of Chartered Surveyors (RICS). As a RICS regulated company we adhere to the RICS code of practice and reconcile accounts regularly. 

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