Apprentice Property Manager – Metta Property

Job Title: Apprentice Property Manager

Employer: Metta Property Management Ltd

Location: Westcliff-on-Sea

Weekly Salary: £161.25

Qualification: Level 3 Business Administration

To assist the senior Property Manager with administration on the managed properties to ensure the smooth running of the Property Management department. To provide a professional service at all time when representing the company, Metta Property Management.

Roles & Responsibilities

• Maintain a professional and welcoming presence at the office unless called away on other duties
• To be a positive representative of Metta Property Management at all times
• Build a good working relationship with both residents and clients of the company

Administration

• To deal with administrative matters relating to the management of the managed properties
• To work closely in co-operation with the property manager, keeping them well informed of issues that affect their portfolio
• To provide weekly reports in relation to managed properties with regards to outstanding issues
• To assist the Property Manager with regards to the implementation of new or revised procedures as and when required
• To upload contractor invoices, once approved and keep the database in an orderly fashion

Communication

• To answer enquiries by telephone and email
• To attend site meetings with the Property Manager as and when required
• To ensure that the highest levels of customer care and service are maintained at all times
• To remain courteous at all times

Contractors

• To instruct contractors to carry out remedial work as and when necessary and with regard to instructions from Senior Property Manager
• To oversee the operation of all service contracts relating to managed properties and liaise with the Senior Property Manager with regards to their effectiveness

Minute Taking

• To take minutes for AGMs, Directors meetings etc.

Health and Safety

• To report any ‘near misses’ to line manager
• To liaise with Health and Safety consultants in relation to Fire Risk reports carried out at managed properties and create appropriate logs with regards to work required
• To action health and safety issues appropriately with regards to the reports carried out and in consultation with the Senior Property Manager

Reporting & Records

• To make written note of issues
• To monitor and review all logs and systems or record keeping

Skills

• Competent at Excel
• Good level of written and verbal English
• Good telephone manner
• Experience with social media is desirable

Personal Qualities

• A good level of English spelling and grammar
• Accuracy and attention to detail
• The ability to use your own initiative but also know when matters need to be referred to a supervisor
• Enthusiasm, reliability and flexibility

Qualifications

• 5 GCSE’s or equivalent qualifications at grade B/6 or above
• Full clean driving license is desirable but not essential

About the Employer

Metta Property Management is an Ethical company regulated by Royal Institution of Chartered Surveyors (RICS). As a RICS regulated company we adhere to the RICS code of practice and reconcile accounts regularly.